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Program Strategy & Process

Training Acceleration Program (TAP)

It’s for the community to grow their business

TAP is an internal function of Al-Tijaarat al-Raabehah which
provides business related education and skill development to
Dawoodi Bohras worldwide

What did we do for them?

Program strategy and operating model

Program catalog definition

Event management process
(Lead to Conversion)

 Go to market strategy

Our Solution

Created tools to oversee the program executioncovers the entire workflow

Define clear objectives,
culture and guiding
principles

Qualification matrix
to create new
programs

Standardize content
buckets to cater variety
of audiences

Team roles and
responsibilities

Organisation
wide KPIs

Talent pool hiring
framework

Communication
culture

Collaboration Tools
(Softwares and Apps)

KPIs for external
trainers/speakers

Commercial
framework

Event hosting
guidelines

Event logistics
guidelines

Process to host an event (Lead generation to Conversion)

Marketing content
and guidelines

Templates (Qualification
Matrix, Hiring framework,
Reports)

Approach

People

Process

Technology

What technology did we recommend?

Initially we took a piece meal approach and tied together a couple of software apps off the
shelf to get started. As of writing this there is already a solution under development which
covers the entire workflow

Event Hosting Guidelines

There was a strong need to provide a detailed checklist on how to host any event in every location which follows the standard protocol to ensure standardization

Program Hiring Framework

Clearly defined parameters on which the speakers, trainers, Mentos and advisors are hired. Every parameter has a scoring from the evaluation team and the candidate themselves

Program Hiring Framework

Clearly defined parameters on which the speakers, trainers, Mentos and advisors are hired. Every parameter has a scoring from the evaluation team and the candidate themselves

Program Qualification Template

A detailed need analysis framework to qualify the program and it’s objectives so that we provide value based outcomes. The template is used to approve and reject programs based on problem statement

What was the immediate impact?

60% increase in
planning accuracy

70% increase in the
events pipeline

Quantitative metrics
to report

Able to cater larger
audience

Certified
talent pool

Qualified training
programs with clear
objectives and outcomes

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