Client Servicing Manager

2-3 yrs experience | Remote working

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Job Description

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships and assist in bringing new clients on board. You help our clients to better understand the full potential of our solutions and act as liaison between the client and service delivery team. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer experience programs

Roles & Responsibilities

  • Gather data and prepare a weekly/monthly performance report
  • Liaison with clients to understand their requirements for specific campaigns
  • Provide weekly and monthly updates to clients on the progress of their marketing campaigns
  • Develop open and effective channels of communication with each client that can be employed by other departments as well
  • Coordinate internal projects and determine the best utilisation of resources to increase customer satisfaction
  • Encourage revenue growth by inspiring clients to purchase other solutions
  • Become the reliable point of contact for each client that is required to establish a strong business relationship

Requirements

  • Bachelor’s Degree in Business or a related field required
  • 3+ years’ experience in client servicing role, preferred
  • 1+ years’ experience in management position preferred
  • Good knowledge of CRM systems
  • Good knowledge of Google Docs and Canva
  • Must demonstrate ability to meet deadlines
  • Strong communication skills required

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Perks at OneDigiStore

Competitive Salary

Flexible Hours

At OneDigiStore we promote remote work, so sometimes our hours aren’t quite 9-to-5. That’s just how it works here.

Work From Home

Unlimited learning

Access to kick ass tools:

This is for you, not anyone else.

Become an Entrepreneur:

You can make it happen, even as a side hustle and we will provide all the suppor

Paid vacations

Unlimited Table Tennis

Lots of Food

Perks