Client Servicing Manager
We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships and assist in bringing new clients on board. You help our clients to better understand the full potential of our solutions and act as liaison between the client and service delivery team. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer experience programs.
- Gather data and prepare a weekly/monthly performance report
- Liaison with clients to understand their requirements for specific campaigns
- Provide weekly and monthly updates to clients on the progress of their marketing campaigns
- Develop open and effective channels of communication with each client that can be employed by other departments as well
- Coordinate internal projects and determine the best utilisation of resources to increase customer satisfaction
- Encourage revenue growth by inspiring clients to purchase other solutions
- Become the reliable point of contact for each client that is required to establish a strong business relationship
Skills and Experience
- Bachelor’s Degree in Business or a related field required
- 3+ years’ experience in client servicing role, preferred
- 1+ years’ experience in management position preferred
- Good knowledge of CRM systems
- Good knowledge of Google Docs and Canva
- Must demonstrate ability to meet deadlines
- Strong communication skills required
Perks at OneDigiStore
We’re offering a competitive salary (you deserve it) and an excellent performance package
At OneDigiStore we promote remote work, so sometimes our hours aren’t quite 9-to-5. That’s just how it works here.
Work From Home
Do we need to say more here? It’s the new normal and we have embraced it with open arms
No limits to how much you can learn with us, in other domains too!
Access to kick ass tools
This is for you, not anyone else.
Become an Entrepreneur
You can make it happen, even as a side hustle and we will provide all the suppor
Unlimited Table Tennis
Ping pong! all day long, if you can
Go anywhere you want—there’s no dress code or boss to answer to. You might even make up wild excuses not to come back at all.
Lots of Food
If you don’t love food, don’t even bother applying, we are serious!